Speaking to ITPro, Lookout Security Engineer Burak Agca warns that, on average, a shocking “40% of versions of WhatsApp used by enterprises are vulnerable.”įurthermore, the app’s group messaging shortcomings introduce significant security issues for businesses. The app’s huge user base makes it an obvious target for cybercriminals, with accounts regularly being hacked. WhatsApp doesn’t rank highly for secure messaging. What Others Say About WhatsApp For Workplace Communication However, individuals and workplaces alike have experienced issues with both WhatsApp’s security and privacy. When end-to-end encrypted, your messages, photos, videos, voice messages, documents, and calls are secured from falling into the wrong hands.” Some of your most personal moments are shared with WhatsApp, which is why we built end-to-end encryption into our app. WhatsApp also claims that security is part of its DNA: “ From day one, we built WhatsApp to help you stay in touch with friends, share vital information during natural disasters, reconnect with separated families, or seek a better life. “Conversations in end-to-end encrypted chats are clearly labelled with a gold message these messages and calls stay between you, and no one else can read or listen to its content, not even WhatsApp.” Whether you are sending a personal message to your friends or family, or texting with a business, your communications are secure and you are in control.” On its website, WhatsApp says user privacy is its priority: “Our mission is to connect the world privately by designing a product that’s simple and private. WhatsApp provides a quick, free, and simple way for remote teams to engage and collaborate. Furthermore, according to YouGov, one in five people now want to work from home full-time even after the pandemic is over.Īs such, the need for workplace communication tools and apps, such as WhatsApp, has increased dramatically over the past few years. In 2019, just under 4 million UK employees worked remotely, a figure which increased to nearly 60% of all UK workers in the first half of 2021. The Covid-19 pandemic has prompted a work culture shift favouring remote and hybrid working patterns. What Are The Benefits Of WhatsApp For Workplace Communication? But is WhatsApp actually safe to use at work? Let’s take a look. Its simplicity and affordability, amongst other characteristics, have attracted not only individuals to the app, but also businesses who view it as an easy, ad-hoc solution for workplace communication. Today, WhatsApp is the most popular messaging service in over 100 countries, with over 2 billion active users worldwide.
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